Shipping policy

Shipping Policy

Effective Date: August 1, 2026

At Meraki Max, we are committed to delivering your wellness products safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During festive seasons or promotional periods, processing times may be slightly longer.

Shipping Timeline

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before payment.
Any free shipping offers will be clearly mentioned on our website and applied automatically when eligible.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing your tracking details. You can use the tracking number to monitor the status of your shipment.

Delivery

Please ensure that the shipping address and contact number provided during checkout are accurate. Meraki Max cannot be held responsible for delays or failed deliveries due to incorrect or incomplete address details.

If a delivery attempt is unsuccessful, the courier partner may attempt re-delivery or contact you for further assistance.

Damaged or Missing Items

If you receive a damaged package or an item is missing from your order, please contact us within 48 hours of delivery. Kindly include your order number along with clear photographs of the package and products to help us resolve the issue promptly.